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Making the Home Network at Home: Digital Housekeeping

Making the Home Network at Home: Digital Housekeeping,10.1007/978-1-84800-031-5_18,Peter Tolmie,Andy Crabtree,Tom Rodden,Chris Greenhalgh,Steve Benfor

Making the Home Network at Home: Digital Housekeeping   (Citations: 16)
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This paper exploits ethnographic findings to build on and elaborate Grinter et al’s 2005 study of “the work to make the home network work”. We focus particularly on the work involved in setting up and maintaining home networks, which we characterize as ‘digital housekeeping’. Our studies reveal that it is through digital housekeeping that the home network is ‘made at home’ or made into an unremarkable and routine feature of domestic life. The orderly ways in which digital housekeeping ‘gets done’ elaborate a distinct ‘social machinery’ that highlights some important implications for the continued development of network technologies for the home. These include a requirement that designers take existing infrastructure into account and pay considerable attention to how future technologies may be incorporated into existing routines. The preoccupation of household members with making the home network transparent and accountable so that it is available to practical reasoning suggests designers should also consider the development of dedicated management interfaces to support digital housekeeping.
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    • ...Other researchers have characterized the difficulties of home networking [28,29]...

    Morgan G. Ameset al. Making love in the network closet: the benefits and work of family vid...

    • ...This is yet one more aspect of a trend toward households engaging more and more in “digital housekeeping”, such as the need to set-up, maintain and trouble-shoot the home network [18]...
    • ...For example, e thnographic studies of home networking underscore the need to make home network usage more visible to everyone in the family, beyond just the so-called ‘network guru’ or person who primarily manages the home network to help alleviate management and troubleshooting difficulties [5,13,18]...
    • ...Tolmie et al. similarly suggest making the home network more inspectable through the creation of visual network tools will help people better orchestrate their networking tasks [18]...

    Marshini Chettyet al. Who's hogging the bandwidth: the consequences of revealing the invisib...

    • ...As the home network becomes an essential part of people’s daily life, network management has become a regular household task [10, 22]...
    • ...We were guided in this effort by prior research that has suggested that users often rely on self-created visual representations of their home networks, in an attempt to lend concreteness and visibility to what may otherwise be an abstract and largely invisible infrastructure [22]...

    Jeonghwa Yanget al. Eden: supporting home network management through interactive visual to...

    • ...Consequently, network management has become a regular household task [5, 9]. Householders need to configure new network devices to connect them to the network, and set up infrastructure devices such as routers and wireless access points both for connectivity with their Internet Service Provider (ISP) and for connectivity within the home...
    • ...These include an investigation of “early adopter” home network users [4, 7], an investigation into the sources of complexity in home networking [1, 6], an investigation into the practices of building and maintaining home networks [2, 9], and an investigation of householders’ perceptions of their home network [8]...

    Jeonghwa Yanget al. A study on network management tools of householders

    • ...Digital housekeeping [23], like mundane housekeeping, is a way of contributing to the shared responsibilities of the home...
    • ...While Grinter, Tolmie and colleagues’ work [7, 23] focuses broadly on home networking, in this study I focused more specifically on managing computer security in the home...

    Jennifer A. Rode. The roles that make the domestic work

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