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Business Process Modeling: Perceived Benefits

Business Process Modeling: Perceived Benefits,10.1007/978-3-642-04840-1_34,Marta Indulska,Peter Green,Jan Recker,Michael Rosemann

Business Process Modeling: Perceived Benefits   (Citations: 4)
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The process-centered design of organizations and information systems is globally seen as an appropriate response to the increased economic pressure on organizations. At the methodological core of process-centered management is process modeling. However, business process modeling in large initiatives can be a time-consuming and costly exercise, making it potentially difficult to convince executive management of its benefits. To date, and despite substantial interest and research in the area of process modeling, the understanding of the actual benefits of process modeling in academia and practice is limited. To address this gap, this paper explores the perception of benefits derived from process modeling initiatives, as reported through a global Delphi study. The study incorporates the views of three groups of stakeholders – academics, practitioners and vendors. Our findings lead to the first identification and ranking of 19 unique benefits associated with process modeling. The study in particular found that process modeling benefits vary significantly between practitioners and academics. We argue that the variations may point to a disconnect between research projects and practical demands.
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    • ...Further benefits of process modeling refer to information systems specification [1], knowledge management implementation and maintenance [2], process reengineering [3], organizational transparency [4], and workflow design assistance [5]...

    A. Nielenet al. Towards a human reliability assessment in process model development: A...

    • ...BPMN [24], [25] or are language-neutral [4], [5]...
    • ...Process improvement, understanding and communication emerged as overall (across all three stakeholder groups) benefits of process modeling [4], whereas standardization, the value proposition of process modeling to business and model-driven process execution are currently seen as main overall issues and challenges [5]...
    • ...Cases T (41) Anywhere Approach for tool evaluation [7] 2006 Tools QN Cases T (4) Anywhere Approach for tool evaluation [12]¡ 2006 Tools (Languages) QN Cases T (7) Anywhere Approach for tool evaluation [17] 2008 BPMN Tools QN Survey E (590) Worldwide Use of BPMN in practice [4], [5] 2009 Languages QN Delphi...
    • ...These findings are completely [4] or at least concerning BPR [23] and documentation [17] confirmed by other studies...
    • ...Findings of our survey Relation to other surveys [11] [23] [17] [4]...

    Susanne Patiget al. IT Requirements of Business Process Management in Practice - An Empiri...

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