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RESISTANCE TO CHANGE: THE REST OF THE STORY

RESISTANCE TO CHANGE: THE REST OF THE STORY,JEFFREY D. FORD,LAURIE W. FORD

RESISTANCE TO CHANGE: THE REST OF THE STORY   (Citations: 43)
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Prevailing views of resistance to change tell a one-sided story that favors change agents by proposing that resistance is an irrational and dysfunctional reaction lo- cated "over there" in change recipients. We tell the rest of the story by proposing that change agents contribute to the occurrence of resistance through their own actions and inactions and that resistance can be a resource for change. We conclude by proposing how resistance might be restructured.
Published in 2008.
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