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Getting the Most out of the Clinical Encounter: The Four Habits Model

Getting the Most out of the Clinical Encounter: The Four Habits Model,Richard M. Frankel,Terry Stein

Getting the Most out of the Clinical Encounter: The Four Habits Model   (Citations: 33)
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    • ...Frankel and Stein (1999) put this even more succinctly: Patients are less concerned with how much their physicians know, until they know how much their physicians care...

    Helen Meldrum. The Listening Practices of Exemplary Physicians

    • ...The Four Habits Model addresses these concerns by focusing on how temporal and sequential elements of the encounter relate to each another and to outcomes (Table 1) [5-9]...
    • ...Although several investigators have described the physician [6,23,24] and patient [24-26] communication behaviors that are desirable elements of patient-centered communication, the literature lacks a generally-accepted model for how both sets of behaviors might unfold and influence the course and outcome of a clinical encounter...

    Jaya K Raoet al. Engaging communication experts in a Delphi process to identify patient...

    • ...Much has been published on the subject of patient-practitioner consultation and several models have been offered by physicians and other health professionals who are aware of the need to improve the outcome of their encounters with patients [6], [7]...

    David Forbeset al. A Framework for Patient Practitioner Information Exchange

    • ...As illustrated in Figure 2, this encounter contained 6 topics: (1) irritable bowel, (2) changing physicians, (3) diet concern, (4) family crisis, (5) cough, and (6) heart palpitations...

    Ming Tai-Sealeet al. Decision or No Decision: How Do Patient–Physician Interactions End and...

    • ...The antidote is spectacular investment in the opening and closing of a consultation, together with efforts in the middle to understand the patient's perspective and reflect it back (expressions of empathy). This is well summarised in the “four habits model” of Frankel and Stein...

    Malcolm I Thomas. It's all in the listening

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