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Differential affective reactions to negative and positive feedback, and the role of self-esteem

Differential affective reactions to negative and positive feedback, and the role of self-esteem,10.1108/02683940710778459,Journal of Managerial Psycho

Differential affective reactions to negative and positive feedback, and the role of self-esteem   (Citations: 3)
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Purpose – The paper aims to examine, first, how performance feedback influences positive and negative affect within individuals across negative and positive feedback range, and secondly, whether self-esteem moderates individuals' affective reactions to feedback. Design/methodology/approach – A sample of 197 undergraduate students completed an 8-trial experiment. For each trial, participants performed a task, received performance feedback, and were subsequently asked to report their affective state. Hierarchical linear modeling was used to test the hypothesized within- individual effects and the cross-level moderating role of self-esteem. Findings – Performance feedback did influence both positive and negative affect within individuals and feedback indicating goal non-attainment (i.e. negative feedback) increased negative affect more than it reduced positive affect. The data offered some support for the prediction with respect to the moderating role of self-esteem derived from self-enhancement theory. Research limitations / implications – The laboratory design and student sample are limitations with the study. However, the nature of our research question justifies an initial examination in a controlled, laboratory setting. Our findings may stimulate researchers to further investigate the role of affect and emotions in behavioral self-regulation. Originality/value – This study furthers research on reactions to feedback by examining the feedback-affect process within individuals across time. Multiple dimensions of affect were considered and positive and negative feedback continua were examined separately.
Journal: Journal of Managerial Psychology - J MANAG PSYCHOL , vol. 22, no. 6, pp. 590-609, 2007
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