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Quantitative aspects of outsourcing deals

Quantitative aspects of outsourcing deals,10.1016/j.scico.2004.08.003,Science of Computer Programming,Chris Verhoef

Quantitative aspects of outsourcing deals   (Citations: 12)
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There are many goals for outsourcing information technology: for instance, cost reduction, speed to market, quality improvement, or new business opportunities. Based on our real-world experience in advising organizations with goal-driven outsourcing deals, we identified the most prominent quantitative input needed to close such deals. These comprise what we named th efi ve executive issues enabling rational decision making. They concern cost, duration, risk, return, and financing aspects of outsourcing. They add an important quantitative fin ancial/economic dimension to the decision making process. Based on inferred outcomes for the five executive issues, we address the easily overlooked aspects of selecting partners, cont racting, monitoring progress, and acceptance and delivery conditions for contracts. © 2004 Elsevier B.V. All rights reserved.
Journal: Science of Computer Programming - SCP , vol. 56, no. 3, pp. 275-313, 2005
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