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Collaborative Tools
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Organizational wiki as a knowledge management tool
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Organizational wiki as a knowledge management tool
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Citations: 1
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Fernando Sousa
,
Manuela Aparicio
,
Carlos J. Costa
Knowledge management
has an increasing importance in organizations. Not only as a way to capture knowledge, but also to allow the incorporation of knowledge in products and services provided. Wikis are finding their way into organizational departments serving as
collaborative tools
for knowledge creation. In this paper, we study how an organizational wiki can be used as a
knowledge management
(KM) tool from the
point of view
of two KM models. A survey was conducted in a corporate IT department. It was used to identify the processes of the SECI model and the contexts of the four competencies of a
learning organization
in which wikis can be used.
Conference:
ACM Special Interest Group for Design of Communication - SIGDOC
, pp. 33-39, 2010
DOI:
10.1145/1878450.1878457
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)
Citation Context
(1)
...This paper, integrated in a broader research on wikis as knowledge management tools [
10
], comes as a future work of [8]...
...Previous research shows that wikis can help to create maps or directories of tacit knowledge and act as a starting point for the socialization process [16], [
10
]...
...This paper, integrated in a broader research on wikis as knowledge management tools [
10
], comes as a future work of [8] applying part of that survey in a different context...
Fernando Sousa
,
et al.
Different contributor profiles in an organizational wiki
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Citations
(1)
Different contributor profiles in an organizational wiki
Fernando Sousa
,
Manuela Aparício
,
Raul Laureano
Published in 2010.