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Requirements of Users with Disabilities for E-government Services in Greece

Requirements of Users with Disabilities for E-government Services in Greece,10.1007/978-3-540-70540-6_63,George Margetis,Stavroula Ntoa,Constantine St

Requirements of Users with Disabilities for E-government Services in Greece  
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E-government services are a main concern for bringing administrations closer to citizens and businesses. Accessibility to people with disabilities is one of the main characteristics of such services which is necessary in order to achieve wide public acceptance. This paper discusses a requirements elicitation survey for the development of accessible e-government services carried out in Greece in the context of a national project co-funded by the European Social Fund (ESF) and the Hellenic Ministry of Interior. The main survey results are presented and discussed.
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