Author | Conference | Journal | Organization | Year | DOI
Look for results that meet for the following criteria:
Academic
Publications
Why CSCW applications fail: problems in the design and evaluation of organization of organizational interfaces

Why CSCW applications fail: problems in the design and evaluation of organization of organizational interfaces,10.1145/62266.62272,Jonathan Grudin

Edit
Why CSCW applications fail: problems in the design and evaluation of organization of organizational interfaces   (Citations: 210)
BibTex | RIS | RefWorks Download
Many systems, applications, and features that support cooperative work share two characteristics: A significant investment has been made in their development, and their successes have consistently fallen far short of expectations.Examination of several application areas reveals a common dynamic: 1) A factor contributing to the application’s failure is the disparity between those who will benefit from an application and those who must do additional work to support it. 2) A factor contributing to the decision-making failure that leads to ill-fated development efforts is the unique lack of management intuition for CSCW applications. 3) A factor contributing to the failure to learn from experience is the extreme difficulty of evaluating these applications. These three problem areas escape adequate notice due to two natural but ultimately misleading analogies: the analogy between multi-user application programs and multi-user computer systems, and the analogy between multi-user applications and single-user applications. These analogies influence the way we think about cooperative work applications and designers and decision-makers fail to recognize their limits. Several CSCW application areas are examined in some detail.
Conference: Conference on Computer Supported Cooperative Work - CSCW , pp. 65-84, 1988
Cumulative Annual
View Publication
The following links allow you to view full publications. These links are maintained by other sources not affiliated with Microsoft Academic Search.
Sort by:

Citations (210)

Share this on