Awareness and Cooperative Work: The POLITeam Approach
This paper investigates design issues which support awareness in collaborative environments. The work we present is part of the POLITeam project, an ongoing research effort aimed at the development of electronic tools to support the cooperation of German government sites distributed beween Bonn and Berlin. The paper addresses social, ethical, legal, and technical issues which form important prerequisites for the design of awareness functionality in large organizations. These aspects have been identified as the result of a tight interaction process among the systems developers and selected pilot users in a federal ministry. Based on these requirements, we present the architectural model of the awareness service of the POLITeam system.